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How fb77bd Handles Your Personal Information

This Privacy Policy covers what data fb77bd collects when you open an account, make deposits via bKash, Nagad or Rocket, and use our lobby — and exactly how we store, use and protect that data.

Account data handled securelybKash, Nagad, Rocket payment data protectedNo data sold to third partiesYou can request your data anytimePolicy applies to Bangladesh-eligible regions
fb77bd How fb77bd Handles Your Personal Information
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Our data handling is built around your account security and the integrity of your payment records. Every bKash, Nagad and Rocket transaction is logged under your account ID with SSL-encrypted transmission, so the reference moves from your mobile wallet to our system without exposure. We keep data only as long as it serves a clear purpose — active account management, transaction verification, or a legal obligation — and we do not pass your personal details to marketing partners.

SSL Encryption

All data transmitted between your device and fb77bd — including bKash, Nagad and Rocket payment references — travels over SSL-encrypted connections to prevent interception.

Cookie Controls

We use cookies to keep your session active and remember your deposit method. You can clear cookies through your browser settings; this will log you out of the current session.

Data Retention

Account and transaction records are kept for as long as your account is active and for any period required by applicable financial rules. Closed accounts have their data reviewed for deletion on a set schedule.

Your Access Rights

You can request a full copy of the data we hold on your account, ask for corrections to inaccurate details, or query how a specific transaction record is being used — all via our support channels.

REACH OUR TEAM

Contact Us About Your Privacy

If you have a question about how your data is used, want to update account details, or need to request a copy of the information we hold, our support team is available through the channels below. For wallet-related data queries — such as a bKash or Nagad transaction record — have your account number and transaction reference ready when you reach out.

Team online

Live Chat

Open the chat icon from any page in the lobby. Our support team can handle data queries, account corrections and wallet verification questions directly.

Email Support

Send your data request or privacy concern to our support email. Include your registered account number so we can locate your records without delay.

Account Help Centre

Log into your account and navigate to the Help section for self-service options including updating your contact details and reviewing your saved payment methods.

Answers to Common Privacy Questions

Below are the questions we hear most often about how fb77bd handles account data, payment records and your right to access or change your information. If your question is not covered here, reach us through live chat or email.

We collect your name, mobile number and email at registration. When you deposit via bKash, Nagad or Rocket, we also log the transaction reference and wallet identifier to verify and match the payment to your account.

No. We never store your mobile banking PIN or password. We only record the transaction reference and confirmation number your wallet app generates after you approve a payment.

Yes. Send a data access request through our support email or live chat. Include your registered account number and we will compile and send your records within a reasonable timeframe.

We retain active account data for as long as your account remains open. Transaction records, including Rocket and bKash references, are kept for any period required by applicable financial regulations, then reviewed for deletion.

We do not sell your personal data. We may share limited data with payment processors — such as bKash, Nagad or Rocket networks — only to the extent needed to complete your transaction and verify your account.

Log in and go to the Help section in your account settings for self-service edits. For changes to your registered mobile number or payment wallet details, contact our support team directly with your account number ready.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.